Phone System Nortel

Nortel Phone System

Toll Free: 877-289-6678

Norstar Voice mail Comparison

  Flash

(light)

Flash (2

and 4 port)

StarTalk (110,

165, 385)

Norstar Voice

Mail

Call Pilot

100

Call Pilot

150

HARDWARE
Number of Channels 2 2 to 4 2 to 8 2 to 16 4 8
Hours of Storage (Maximum) 1.5 3 8 200 9 34-82
Connection to KSU Stn.Port Stn.Port Stn.Port Exp.Port Stn.Port Stn.Port
LAN Connectivity No No No Yes Yes Yes
SOFTWARE
Automated Attendant
Custom Call Routing (CCR) No Yes Yes Yes Yes Yes
Number of Greeting Tables No Yes Yes Yes Yes Yes
Number of Greetings n/a 1 4 4 4 4
Numgber of CCR Trees n/a 20 40 40 100 100
CCR Levels n/a 2 4 4 8 8
CCR Trees by Time of Day n/a 2 1 1 10 10
Holiday Schedule n/a No No No Yes Yes
Park and Page n/a No No No Yes Yes
Custom Directory Prompt n/a No No Yes Yes Yes
Directory by Last Name n/a Yes Yes Yes Yes Yes
Directory by First Name n/a No No Yes Yes Yes
Voice Messaging
Number of Mailboxes 12 46 500 100 40 300
Number of Group Lists (Distribution
Lists)
2 2 99 99 99 99
Greeting Lenght - Minutes 10 10 10 10 30 30
Internal Directory Name Search Yes Yes Yes Yes Yes Yes
Off site notification Numbers 5 5 1 5 5 5
Outbound Transfer from Mailbox No No No Yes Yes Yes
Remote Call Forward No No No Yes Yes Yes
Recover Deleted messages No No No Yes Yes Yes
Record Call No No No No Yes Yes
Norstar User Interface Yes Yes No Yes Yes Yes
M1 User Interfase No No No No Yes Yes
Auto Login No No No No Yes Yes
Express Messaging No No No No Yes Yes
Personalized Greetings Based on
CLID
Yes Yes No Yes Yes Yes
Extended Absence Greeting No No No Yes Yes Yes
Name Dialing (Feature 988) No No No Yes Yes Yes
Interrupt (Feature 987) Yes Yes No Yes Yes Yes
Alternate Extensions No No No Yes Yes Yes
             
  Flash

(light)

Flash (2

and 4 port)

StarTalk (110,

165, 385)

Norstar Voice

Mail

Call Pilot

100

Call Pilot

150

APPLICATIONS
AMIS Networking No No Yes Yes Yes Yes
VPIM Networking No No No Yes Yes Yes
Desktop Messaging - Outlook
and Exchange
No No No Yes Yes Yes
Desktop Messaging - Groupwise,
Lotus Notes, Eudora
No No No No No Yes
Windows XP Compatibility n/a n/a n/a No Yes Yes
Fax Messaging n/a n/a n/a Yes No No
Call Center Basic No Yes No Yes Yes Yes
Call Center Professional* No No No No No No
Administration            
Set Based Administration Yes Yes Yes Yes Yes Yes
Web Based Administration No No No No Yes Yes