Nortel Phone System

Toll Free: 877-289-6678

www.allnt.com

Computer Telephony Adapters

The Norstar Computer Telephony Adapter (CTA) products are positioned as a
comprehensive and simple method of installing industry standard TAPI connectivity
on the Norstar system. The product family includes an upgrading capability and
supports both basic and more advanced customer applications.
All CTA products come equipped with the Norstar Personal Productivity Suite,
which includes TSP 4.2 and Norstar Personal Call Manager software application.
The primary purpose of the CTA is to connect the computer to the phone. In short,
these connectivity devices are the actual hardware devices that sit between the
computer and the phone.
The TSP software is loaded directly on the computer to complete the TAPI
integration. PCM provides the screen-based telephony application that enables
the end user to activate certain features of Norstar, using the graphical user
interface and the mouse of the Windows 95/98/NT/2000/XP PC.
Note: All CTA devices listed can also support Norstar ACCESS applications.

Nortel CTA 100 Computer Telephony Adaptor NT8B83AAAC

Norstar CTA 100

Overview

The CTA 100 is an easily installed TAPI connectivity device that provides
TAPI connectivity via an RS-232 serial port. It also supports Norstar ACCESS
applications.
The CTA 100 connects the 7000 series Norstar telephone to a Windows PC via a
RS-232 serial port. This setup provides D-channel connectivity, which is required
to support a wide selection of TAPI applications such as Personal Call Manager,
Symposium, Symposium Partners and Business Affiliates solutions. It is a physical
hardware device, located at a specific desktop, where a Windows-based PC is
linked to a Norstar set or at a Windows NT server. The CTA 100 is recommended
for any CTI user who wants call control and support of industry standard TAPI
applications.

Norstar Computer Telephony Adapter (CTA) devices bridge the gap between
phone systems and computers and are based on the Telephony Application
Programming Interface (TAPI) standard developed by Microsoft, to work with a
wide variety of CTI applications. Norstar offers several CTA options for basic,
advanced or integrated desktop CTI. The Norstar Computer Telephony Adapter
can be used in a configuration where the CTA device is connected directly to a
desktop PC and Norstar set. A single CTA device can be connected to the Norstar,
enabling CTI and TAPI applications on any PC on the LAN. Automatically detects
to which COM port the CTA device is connected, eliminating the need to set the
correct COM port during installation.

Is simple to install – just plug in the cables and install the software
Is for server-connect CTI environment
Is ideal for self-installation by the end user – no need to open the PC
Is ideal for sales demos using portable laptop computers?
Has a low risk of software conflicts since the CTA 100 uses COM1 or COM2
software interrupts, which are standard.

The Nortel CTA 100 is compatible with the following Nortel systems:

- 3x8 DR5.1
- 616 DR5.1
- 824 DR5, 5.1

- CICS 1.0 & higher
- MICS 1.0 & higher

The CTA 160i NT8B83DB-93

The CTA 160i automatically determines correct settings, eliminating the need to
set dip switches.
The Norstar Computer Telephony Adapter CTA 160i is an excellent
alternative for customers who prefer an internal solution and for
anyone that does not have an available serial or USB port on their PC.
The CTA160i package includes:

Computer Telephony Adapter CTA 160i device
Norstar Personal Productivity Suite
all necessary cables
Offers more secure installation, since it is not easily removed from the PC
Does not require additional AC power, since it draws power off the backplane
of the PC
Has no footprint (i.e., does not require space on the desktop)

The Nortel CTA 160i is compatible with the following Nortel systems:

- 3x8 DR5.1
- 616 DR5.1
- 824 DR5, 5.1
- CICS 1.0 & higher
- MICS 1.0 & higher

The following matrix will help to select the optimal solution that is right for each user.

FEATURE	CTA 100	CTA 106i
Connectivity to PC	RS-232	PCI
TAPI support	Yes	Yes
Can be used in Server Connect Mode	Yes	Yes
Applicators support	Basic	Basic
Serial Port Required	Yes	No
External Power Supply	Yes	No
Direct Connect Mode
Windows 95	Yes	Yes
Windows 96	Yes	Yes
Windows NT	Yes	Yes
Windows 2000	Yes	No
Windows ME	Yes	No
For Clients PCs in a server Connect Mode (server must be Windows NT 4.0, 2000 or XP)
Windows 95	Yes	Yes
Windows 96	Yes	Yes
Windows NT	Yes	Yes
Windows 2000	Yes	No

Norstar CTA 200

The Norstar CTA 200 is an external device for the advanced CTI user that connects
a PC to the Norstar system. The CTA 200 delivers both RS-232 and Universal
Serial Bus (USB) connectivity with flash memory for a new level of functionality.
As with all of Norstar’s desktop CTI peripherals, the CTA 200 is bundled with the
Personal Productivity Suite. It’s discontinued product.